Accessibility at Fidelity Canada

Fidelity Canada is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulations (IASR).

Accessible formats and communication supports

Fidelity will, upon request, provide or arrange to provide accessible formats and communication supports for Fidelity information. We are committed to providing or arranging to provide Fidelity information in a timely manner, taking into account the person’s accessibility needs.

Fidelity Canada has outlined its accessibility strategy in the following policies:

• Multi-Year Accessibility Plan (2022)
• Accessible Customer Service Policy

Accessible formats of our Multi-Year Accessibility Plan (2022) and Accessible Customer Service Policy are available upon request.